My new Lennox XC-25 system was installed this past Monday (June 17). I'm very satisfied with the new system so far...it is my sort of technology. But, may I say that the two gentlemen that did the installation are true craftsmen.They worked well as a team and did an installation with workmanship that is beautiful...their workmanship is exemplar. You are fortunate to have these gentlemen representing your company. That having been said, may I say that all of the service people that have come to my home from Superior Services have presented themselves well and have done very good work. Please convey my opinion of your employees to the head-man.